As difficult as the decision may be, sometimes the need to move a loved one from their home and into an assisted living facility has to become a reality. Once the decision has been made, how do you go about finding the right place?
Charlene Sargent, a registered nurse, is the founder and manager of Helping Hands Senior Services, a family-owned and operated senior placement agency.
Sargent has worked in skilled nursing facilities, hospital nursing in med-surgical and ICU stepdown, RN case management, and as a hospice nurse for 10 years. It was her work in hospice care that led her to start Helping Hands Senior Services.
Sargent and her staff of six work to place each client in a home that is appropriate to the client's specific medical needs. Charlene created Helping Hands Senior Services to help guide families and their elderly family members through what she calls the "senior care maze." Helping Hands provides a free service that matches seniors with the facility that best meets their needs.
There are many things to consider when moving a loved one or even yourself into an assisted living facility. This is where a professional service such as Helping Hands Senior Services comes in.
“We gather information regarding the senior’s background, care needs, likes and dislikes, desired area, and financial situation,” explained Sargent. “This information gives us a picture of the whole person and assists us in determining what might be most appropriate for the senior’s current situation.”
After the senior’s needs are carefully assessed, the family and senior are presented with specific options that best meet their needs. The family and senior, if able, are encouraged to tour the facilities. They are welcome to go on their own, though Sargent recommends the professional accompany them while touring to assist with questions and support.
"I want to do a really good job every place that I go,” said Sargent. “If I know I can't fulfill their needs, I refer it out."
A reputable placement agency will do the background work for you by continually checking the surveys from the Arizona Department of Health Services . Helping Hands only works with licensed facilities.
“We will only show you homes good enough for our mom . . . and we love our mom!” exclaimed Sargent.
Tip : Use a placement agency whose services are always free to you. The agency receives a referral fee from the senior communities.
Each of these settings can provide services such as a primary care physician, podiatrist, nursing, labs, and X-rays.
Besides their clothing and other personal items, Sargent suggests furnishing their new room with items that will make them feel more comfortable at home.
It may not be an easy step or decision to make. “Take a deep breath and follow your gut before making a decision,” said Sargent.
As seniors age, the decision on proper care in the home, moving to assisted living or other care facility has become a reality. But how do you go about finding the right place? Charlene Sargent Helping Hands Senior Services discusses what they do to help navigate the senior care maze and assist in the proper decision. How to keep water from leaking in and around the window? And thorn resistant gloves in our E-Store.
Helping Hands Senior Services assists families and seniors with senior placement needs throughout metro Phoenix, Casa Grande, Prescott, Flagstaff, and Kingman. Through their personalized and professional service, they match seniors with the facility that best meets their needs medically and financially. Its mission is to enhance the lives of seniors.
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